You can return any product to us within 30 days of purchase for a full refund or in exchange for another size or product.
Faulty items may be returned at any time. This does not affect your statutory rights.
- Refunds will be credited to the original card that was used for purchase.
- For advice please email us at firstname.lastname@example.org
- Returned items must have tags still on and be returned in original packaging
- Returned items must have no visible signs of wear or use
- Please email email@example.com with the Subject either Return Request or Exchange Request
- Please provide your Name, Order Number & Delivery Address
- State the reason for return (i.e. Doesn't fit, doesn't suit me, wrong size, faulty etc)
- If you would like an exchange please include the details of the product (including size and colour) you would like to exchange your order for.
- Take your parcel at the nearest post office. The returns address is:
Dust and Pine Returns
Please note that when sending a return, the parcel is your responsibility until it reaches us. Always retain proof of postage.
If any of your items are faulty, we will refund you the cost of returning the item to us.
Please contact firstname.lastname@example.org